Remote Services2022-11-07T08:29:13-05:00

The team at WOU is excited to be offering quality remote service options, which can be provided as needed and requested by referral sources and individuals being served.  While still maintaining a focus on in-person services, the need to utilize technology and offer remote services, with a personal connection, is critical to ensuring the satisfaction and success of every customer we serve.  One of our core values, “We are a pioneering and creative organization”, has never been more pertinent than it is today.  Since March of 2020, our entire team has worked to increase remote service options and improve the quality of those services, yet predominantly provide in-person services consistent with the goals of the person being served.

Although many of these services are new, most of them have been in place for many years and are conducive to both in-person and remote delivery.  We have and continue to work with our Information and Technology Team, as well as, a team of programmers to produce technology that results in secure, user-friendly experiences for our team and our customers.  Of course, the remote experience requires engaging and effective facilitation.  It is with great pride and confidence that we continue to hire, train, and retain a large team of dedicated professionals who are dedicated to your satisfaction and to ensuring both remote and in-person services provided are of the highest quality.

We will continue to customize our method of connecting with each and every client based on their needs and comfort level.  Whether it be Zoom, Skype, Face Time, Teams, or other means, our team is here to help you connect with us.  The utilization of such technology doesn’t just enhance the experience with WOU, it also builds capacity within each customer to utilize such technology for job interviews, employer meetings, and even personal meetings.  It is our hope and pleasure to help everyone we serve successfully navigate not only remote services but communication in general.  Below you will find some of the many services we are offering:

Customized Employment Services

  • Career Planning
    • One on one assessment pertaining to your skills and interests, culminating in career goals and action steps
    • Coaching to help you present your own plan to your team if you choose
  • Interview Training
    • Complete a mock interview assessment
    • Ongoing training on answering interview questions
    • Preparation for an actual interview and post-interview analysis
  • Resume Development
    • Collaboration to create and/or update your resume
    • Consultation and training on writing a cover letter
  • Job Placement
    • Gain access to our internal WOU employer database containing 40,000+ employers
    • View current job openings plotted on an interactive map to show openings near you
    • Work with your own Career Resource Specialist and a remote Business Development Specialist who will provide outreach to employers on your behalf
  • Work Assessments
    • Explore a job through a temporary work experience
    • Remote assessments can be pursued
    • Receive support and feedback from WOU and the business to help you determine next steps with employment in a particular industry
  • Job Retention Services
    • Create a Retention Plan to clarify job expectations, performance status and strategies for improvement
    • Coaching on communication strategies and performance improvement
    • Meeting facilitation with you and your supervisor to review your Retention Plan
    • Customize our support level including frequency and methodology to meet your needs and comfort level

We know Joshua! His dedication to his work as an essential employee with Publix is not surprising at all. Click the image to view his story.

Skills Development Courses

  • Be enrolled in our WOU Learning Center and gain access to 15 sessions on soft skills
  • Live facilitated group sessions with exercises and videos

Job Club

  • Ongoing group sessions on various topics pertaining to gaining and retaining employment
  • Meet new people from different locations even different states!
  • Gain access to our schedule of Job Clubs

Assistance Filing for Unemployment

  • It is our pleasure to help you navigate the forms and fields required to apply for Unemployment Benefits

Education Assistance

  • We can help you research college and course options that will help you advance in your career
  • Training and coaching can be provided to prepare for certification exams

Pre-Employment Transition Services

  • Geared toward students
  • Utilization of online resources such as or to complete service components
  • Be enrolled in our WOU Learning Center to progress through the selected courses
  • Workplace Readiness Training
    • Participate in live facilitated group classes
    • Classes focus on the job search process, interviewing, job applications, resume development and maintaining successful employment
  • Job Exploration Counseling
    • Gain access to Virtual Job Shadow and have access to career assessments, job search engines, career information and videos on specific jobs
  • Work-Based Learning Experiences
    • Job shadows, tours, temporary work experiences are possible options to help you learn about a specific field
  • Post-Secondary Research
    • Work with us to research post-secondary education options
    • We can help you schedule and participate in a college tour
  • Self-Advocacy
    • Learn strategies to advocate for yourself
    • Hands-on learning through presenting your career plan to your team

Community Supports

  • Secure and retain volunteer employment
  • Receive support with education
  • Identify and secure recreational opportunities
  • Individual and group opportunities
  • Connect with virtual fitness classes
  • Virtual museum tours
  • Self-Advocacy training, videos and discussion
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