This role is responsible for ensuring that the community-based Career Resource Specialist (CRS) team delivers excellent client services. In some markets, the Director is also responsible for providing direct service to clients
The Director (Manager) of Career Services position is responsible for ensuring that the community-based Career Resource Specialist (CRS) team delivers excellent client services. In some markets, the Director is also responsible for providing direct service to clients.
A Director is expected to spend a minimum of 50% of his/her time in the field working to coach, mentor, train, and evaluate the CRS team, including modeling business development activities. A Director is also responsible for management of the financial budget for the team, maintaining relationships with and securing referrals from referral sources, and ensuring that quality and compliance standards are maintained.
A Bachelor’s Degree is required. Experience managing a team in an outcome-based environment is preferred.
- Supervision (preferably within a service industry)
- Successful implementation of a business service improvement
- Ability to articulate clearly the concepts that lead to success
- Development and management of a budget
- Leadership skills
Travel in and around the local community and surrounding areas is required for this position. A valid driver’s license and proof of automobile insurance will also be needed. In addition, a Bachelor’s degree is required.
If chosen, you will also be required to submit to criminal background and motor vehicle record checks that must meet company standards.
We believe all people can work, and our outcomes-based culture helps us focus on continuous improvement in the service we provide to our clients. We offer competitive wages and benefits, and an energized culture that encourages team member development.