Iskedar Ayalew

Iskedar is Regional Director, directly overseeing career services in WOU’s Montgomery, Baltimore, and Annapolis markets. She plans and directs the activities of her team in carrying out their functions of developing referrals from a variety of sources, developing placement sites, and ensuring delivery of quality services to all customers.

Prior to joining WOU, Iskedar held positions at a non-profit organization that focuses on children’s advocacy, legislative reform, and access/visitation services and at an organization that fosters academic and career development through technology skills training for youth and adults in the community. Iskedar joined WOU in 2010 as a Career Resource Specialist, was promoted to Team Lead in 2011, then to Director in 2013, and finally into her current role as Regional Director in 2016.

Iskedar graduated from the University of Maryland with a Bachelor of Science in Family Science and is certified in behavioral principles and strategies, autistic spectrum disorders, and CPR/first aid. In addition, she is a Certified Employment Support Specialist. Outside of WOU, Iskedar feeds her love of travel with adventures around the globe, including her favorite destinations of Egypt, Maldives, and Spain. When at home, she enjoys cooking, entertaining, and completing DIY projects around her house.

Tiffney Bergeron

As Regional Director, Tiffney is responsible for leading three teams in achieving employment outcomes for people with barriers to employment. As part of that responsibility, she develops and manages yearly strategic plans and manages a group of Directors and Career Resource Specialists in creating and implementing goals to drive outcomes in their area offices.

Tiffney began with WOU in 2010 as Area Director and was promoted to Regional Director in 2016, when company growth required additional management talent to supervise Area Directors. She joined WOU after spending two years as a Treatment Coordinator at a family service organization, where she worked with families in creating treatment plans to address their child’s behavioral, emotional, or intellectual disabilities.

A resident of Rhode Island, Tiffney graduated from the University of Rhode Island with a bachelor’s in Education and English language and literature. When she’s not indulging her love of travel, Tiffney spends her free time by the water and with her husband and two small dogs.

Darlene Hayden

As Regional Director, Darlene oversees Work Opportunities’ for Keene, NH and the MA markets of Fitchburg and Springfield. She was promoted into this role in February 2018 from her position as Director, where she oversaw the implementation of services with Department of Developmental Services, Department of Children and Families, Massachusetts Rehabilitation Commission, and Department of Youth Services.

A graduate of Fitchburg State College with a degree in elementary education and psychology, Darlene was drawn to Work Opportunities after recognizing that the organization’s mission and core values closely aligned with her desire to work with youth and help make a difference in people’s lives.

Darlene participates in the steering committee for the Central MA Employment Collaborative and is a part of the Shrewsbury High School Interagency Team. She spends her remaining free time with her family, traveling, and attending her son’s sporting events.

Bill Mullin

Bill is Regional Director, responsible for directing the Braintree Team and overseeing the Taunton’s Team Director. He is tasked with developing and achieving strategic planning goals and expectations through each fiscal year, supporting the team members with training and on-the-job support, and directing services for local school districts, Vocational Rehabilitation, Supported Employment, and Department of Children and Families.

Prior to joining WOU, Bill spent nearly a decade as Shift Supervisor at a regional grocery store where he had the opportunity to work with individuals with different backgrounds and abilities, which led to his desire to work in the human services field. He joined WOU in 2009 as a Career Resource Specialist and was quickly promoted to Team Lead, and again promoted in 2011 to South Shore Director. With the growing demand of WOU’s services in the area, the South Shore divided into two teams, Braintree and Taunton, at which time Bill was promoted into his current position.

Bill received a Bachelor of Science in Communication Studies from Bridgewater State Unviersity and attended Connecticut School of Broadcasting. He is an avid Boston sports fan, and at one point worked in video production for live professional wrestling events.

Elena Stroeble

In Elena’s role as Regional Director of WOU, she oversees the operations of the Boston and North Shore offices. She is responsible for ensuring both offices continue to provide clients with service that meets or exceeds WOU’s high standards when helping them find meaningful employment.

Elena has worked in human services/business management for 14 years and volunteered for a number of organizations including Habitat for Humanity in Rach Gia, Vietnam, Zambia, Africa and Los Angeles, CA; Food on Foot in Los Angeles; D.A.R.E. leadership camps; and lifeguarding for those with special needs. In search of a fulfilling and meaningful career, she joined WOU in 2009 as a Career Resource Specialist, was promoted to Director-in-Training in January of 2010, and became a Director of the Boston office one year later. In May of 2018, Elena was promoted to her current role of Regional Director. She holds a bachelor’s degree in communications and a master’s degree in management through the Harvard University Extension School.

While her career and school work keep her quite busy, Elena devotes her remaining free time to her family.

Trish Wagner

In her role as Regional Director, Trisha oversees the operations of the East Bay, Providence, and Blackstone markets, a territory that includes all of Rhode Island, southern Massachusetts, and some of eastern Massachusetts. She is responsible for ensuring all three markets are meeting their goals by training CSRs, leading the RI state audits, managing PCSEPP contracts, and cultivating an environment where consumers, business, counselors, and team members are 100% satisfied with the services provided.

Trisha has been with WOU since February 2010, originally hired as a Business Developer and later promoted to Director of Career Services. She joined WOU after heading the Integrated Arts Program for three years at LaSalle Academy. She received a Bachelor of Arts from Rhode Island College and achieved certification in Supporting Meaningful Employment through the Association of Community Rehabilitation Educators.

When she’s not with friends and family, Trisha makes the most of her off time by expressing her artistic side through woodworking, painting, and photography, playing tennis, and strolling around town with her rescue dog Scout.