Quality and Development

Sue Abel, Sr. Director of Quality and Development, FL

Sue is the Sr. Director of Quality and Development of the Palm Beach, Broward County and Treasure Coast regions of Florida. She enjoys supporting Directors and their teams—whom she considers dedicated professionals with a passion for WOU’s mission—in helping individuals with barriers secure employment in the division’s communities.

Since joining WOU in 1987 as Employment Representative, Sue has held several positions during her tenure: Vice President of Field Services for six states; Vice President of WOU’s Maine division, where she developed four new offices in the state; and Director of WOU’s Portland and Biddeford offices; and Director of Palm Beach and Broward. She holds a bachelor’s degree in Psychology from University of South Carolina and was formerly a member of Maine Rehabilitation Association.

Sue and her husband Scott are members of the North Palm Beach Yacht Club and enjoy boating and socializing with other members. They also enjoy competing in trivia and dog sitting for friends and family.

Tiffney Bergeron-Allard, Sr. Director of Quality and Development

As Sr. Director of Quality and Development, Tiffney is responsible for leading the Business Development and Administrative Resource teams in achieving employment outcomes for people with barriers to employment.

Tiffney began with WOU in 2010 as Area Director and was promoted to Regional Director in 2016, when company growth required additional management talent to supervise Area Directors. She joined WOU after spending two years as a Treatment Coordinator at a family service organization, where she worked with families in creating treatment plans to address their child’s behavioral, emotional, or intellectual disabilities.

A resident of Rhode Island, Tiffney graduated from the University of Rhode Island with a bachelor’s in Education and English language and literature. When she’s not indulging her love of travel, Tiffney spends her free time by the water and with her husband, daughter, and two small dogs.

Amy Heuer, HR & Risk Manager

Amy serves as WOU's Human Resources and Risk Manager, overseeing safety, loss prevention, and a wide range of human resources initiatives. She also serves as a Commissioner for the New Hampshire Commission for Human Rights, which enforces the state's anti-discrimination laws, and is a member of the New Hampshire Workers' Compensation Appeals Advisory Board. 

Amy joined WOU's Human Resources team in 2017, bringing more than 10 years of hospitality experience and four years with a family-owned retail business. She earned a Bachelor of Arts in Communications from the University of New Hampshire and an MBA with a concentration in Human Resource Management from Franklin Pierce University. Amy is also a SHRM Certified Professional (SHRM-CP) and Certified Occupational Safety Specialist (COSS) 

Outside of work, Amy enjoys spending time with her husband and two daughters. 

Jennifer Hagman – Director, Administrative Resources Team

Jennifer is the Director of our Administrative Resource Team.

Stacey Plamondon – Director, Recruiting Team

Stacey started her career with WOU in 2003 as a Career Resource Specialist and was promoted to Director in 2005, supporting the expansion of WOU in Worcester County, MA and Montgomery County, MD. After leaving WOU for a short period of time, she rejoined WOU in 2014 with a role on the Recruitment Team where she now leads as the Director. Stacey supports, trains and mentors the team of Recruiters and communicates closely with the organization’s senior management team. She holds a MS in Organizational Leadership/Human Resource Management from Southern New Hampshire University and a BA in Psychology from University of Massachusetts Lowell.