Senior Management Team

//Senior Management Team
Senior Management Team2018-07-26T11:49:53+00:00

Joe Leddy, Sr., Chairman of the Board

In April 1982, Joe established Work Opportunities Unlimited, a multi-state, community-based employment program. Under Joe’s leadership, the company has grown to more than 200 employees, and has expanded to include Leddy Group and Work Opportunities Unlimited – Youth Division.

Prior to founding Work Opportunities Unlimited, Joe’s career included two years as the Director of Special Programs for the New Hampshire Department of Education and three years as the Director of Rehabilitation for the New Hampshire Department of Education. Joe has also held positions as the Coordinator for the Workshop for the Blind through the New Hampshire Department of Education, an Associate Professor at New Hampshire Vocational-Technical College, and the Acting Director and Blind Rehabilitation Specialist at the Veterans Administration Hospital in Northampton, Massachusetts.

Joe has a Master’s Degree in Administration from the University of Massachusetts in Amherst, and a Bachelor’s Degree in Industrial Education from Keene State College.

Joe has been active in his community. His volunteer positions include: member of the Town Budget Committee; Selectman; Chairman of the School Board; Chairman of the School Building Committee; and member of the Town Planning Board.

In 2000, Joe received the “Small Business Person of the Year” award for the state of New Hampshire from the Small Business Administration (SBA). Joe received the New Englander Award from the Smaller Business Association of New England (SBANE) in 1993.

Steve Wood, President and CEO

Steve joined the company as Vice President of Planning and Chief Financial Officer in 1996, and was promoted to President and Chief Executive Officer in 2000. Steve also serves as the Company’s Chief Financial Officer. He also provides strategic planning and organizational development consulting to clients of Spectrum Consulting.

Prior to joining the company, Steve spent seventeen years in the banking industry where he rose to Senior Vice President and Senior Commercial Loan Officer. He spent five years consulting in the area of strategic planning and organizational development to a range of businesses in New England.

Steve was an adjunct faculty member at Southern New Hampshire University from 1994 to 2013. He taught Leadership and Managing Organizational Change regularly at both the graduate and undergraduate level and periodically taught Strategic Management, Finance, Entrepreneurship, and other management courses. He also served on the University’s Strategic Planning Steering Committee.

Steve received his undergraduate degree from the University of Maine in 1975 where he was a member of the Senior Skull Society, and his Masters in Business Administration from Northeastern University in 1987 where he was selected for both the Phi Kappa Phi and Beta Gamma Sigma Honor Societies. He also graduated from the Williams School of Banking.

Steve is active in a number of regional charitable organizations and currently is Treasurer of the Portsmouth NH Rotary Club and serves on the Board of the Business and Industry Association of NH.

Mary Leddy, COO and Staffing Division Leader

As Chief Operating Officer, Mary is responsible for establishing the strategic direction for both Work Opportunities Unlimited and the company’s Staffing division.

Mary began her career in the Work Opportunities division, assuming responsibility for direct service in 1990, and advancing to Director of the Portsmouth, NH office in 1991. Shortly thereafter, Mary assumed the position of Chief Financial Officer and continued in that role until 1995. At that time she was promoted to Vice President of Operations for Leddy Group. In 2000, Mary became Vice Chairman and Chief Operating Officer for both divisions of the organization.

Mary graduated from the University of New Hampshire with a Bachelor of Arts Degree, and received her Master’s Degree in Business Administration from New Hampshire College. In her free time she enjoys travel and golf with her family and friends.

David Dwyer, Senior VP and Vocational Division Leader

David began his career with Work Opportunities Unlimited in November 1990 as the director of a new office in Laconia, NH. Under his management, this SEP and VR program grew to serve 50 individuals. The program then opened a satellite office in Plymouth to serve more individuals closer to their homes. David launched and ran the staffing program in the Laconia office until it was spun off into separate divisions in 1995.

David was promoted to Vice President in July 1996, and was made Senior Vice President in May 2000.

David received a Bachelor of Science degree in Psychology, Mental Health Option and a Human Service Minor from Plymouth State College in 1990. He received a Master of Arts degree in Counseling and Psychology from Notre Dame College in 1998.

Marcia Welsh, Vice President and Controller

Marcia started her career with WOU in 2015 as Assistant Controller and was promoted to Vice President and Controller in 2018. In her current role, she is responsible for overseeing all financial functions of the organization.

Before joining Work Opportunities, she worked in the mortgage industry for over 15 years and as a Staff Accountant in a CPA firm for three years. Prior to that, she held various accounting positions in small companies and a large corporation.

A graduate of Southern New Hampshire University with a bachelor’s in business studies, Marcia enjoys walking, reading, kayaking, and snow shoeing in her free time, as well as spending time with her family.

Susannah Chance, Vice President of Human Resources

Susannah Chance is Vice President of Human Resources for Work Opportunities Unlimited, Inc. She joined the company as a Resource Specialist in the Laconia office and was promoted to Regional Vice President of the Dover, NH market, before being promoted to her current position. As Vice President of Human Resources, Susannah is responsible for overseeing the human resource function for Work Opportunities Unlimited, including legal compliance for the company’s operations in Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Maryland and Florida. She also leads and delivers the Company’s management and supervisory training programs.

In addition to her responsibilities to the company, Susannah also provides consulting and training services for Spectrum Consulting. While serving a wide variety of industries, ranging from banks to sales organizations to motorcycle dealerships to heavy industry, she also has served towns and municipalities and non-profits.

Expertise: Supervisory training, harassment training and investigations; compliance reviews; employee handbook preparation and updates; climate surveys; salary surveys; and assistance with the management of workers’ compensation claims.

Past Experience: Susannah began her career during graduate school as the Program Coordinator of a small biotechnology firm that provided scientific training at locations throughout the United States and Europe.

Education: Susannah earned BBA and MBA degrees from Iowa State University. Susannah has also earned Senior Professional in Human Resources (SPHR) certification from the HR Certification Institute and Senior Certified Professional (SHRM-SCP) certification from the Society for Human Resource Management.

Professional Organization/Community Involvement: Susannah is currently the Chair of the New Hampshire Business & Industry Association’s Human Resources Committee, the Chair of the NH Workers’ Compensation Classification and Rating Appeals Board, and President of the Gilmanton Iron Works Library Association.

Personal Experience: Susannah is passionate about animal rescue. She and a friend work with NASCAR teams to bring dogs to NH, and occasionally convinces her husband to fly their small plane to rescue more dogs from shelters. If you talk with her when she’s working from her home office, it’s highly likely that a number of her furry friends will be working with her.

Ryan Mountain, Vice President of Career Services (MA, MD, DC & VA)

Ryan Mountain started with Work Opportunities Unlimited (Career Services Division) in October of 1994 as a Career Resource Specialist in Portsmouth, NH. In January 1996, Ryan became the Director of the Portsmouth office and in 1997 he opened an office in Rochester, NH. The programs he supervised included: Supported Employment in NH, a Vocational Rehabilitation program in Portsmouth, a Seacoast Youth Program for adjudicated youth, and vocational programs with area school districts.

In June of 1999, Ryan became the Director of Program Development serving all Career Service offices by marketing school services and securing contracts with school districts in Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, and Florida.

In 2004, Ryan was promoted to Vice President of Program Development and expanded the services of Work Opportunities Unlimited to Florida, Maryland and Washington D.C. Starting in July of 2008, Ryan took on the management of the company Ticket to Work Program, which is a self-sufficiency program administered by the Social Security Administration; and in the Fall of 2009, as Vice President of the Career Services Division, he began supervising operations in Worcester, Greater Boston, Virginia, Maryland and Washington D.C..

Ryan received his Bachelor of Arts Degree from the University of New Hampshire in 1994, and completed graduate study in Behavior Management at Notre Dame College.  In his free time, Ryan enjoys spending his time golfing, skiing and traveling with his family.

Gayle Henderson, Chief Technology Officer

As Chief Technology Officer, Gayle is responsible for overseeing the company’s technology resources, with a focus on maintaining, upgrading, and integrating all systems within the divisions. In addition, she determines technological needs and identifies areas in which the company can gain efficiencies.

Gayle has a broad base of experience creating value for organizations through the execution of comprehensive business support services. Among others, Gayle’s prior positions include Controller at a manufacturer of consumer and industrial products, where her primary responsibilities included management of accounting and information technology business support services, and Director of Operations at a technology and consulting firm, where she was responsible for all operational and information systems used in the delivery and performance reporting of over 250 marketing and software client projects.

Gayle graduated with a Bachelor of Science in accounting from St. John Fisher College in Rochester, NY. In her free time, she enjoys spending time outdoors skiing, camping, and hiking with her family and Labrador retriever.

Amy Heuer, HR & Risk Manager

Amy joined Work Opportunities Unlimited in 2017 as HR & Risk Manager for the organization, responsible for handling all worker’s compensation claims as well as human resources for the staffing divisions.

She gained extensive experience in human resources while at her prior position with a major hotel chain, where she was responsible for screening and interviewing all candidates, hosting job fairs, completing new hire paperwork, and completing brand training for all associates. In addition, Amy participated in yearly insurance negotiations, administered COBRA, managed 401(k) quarterly enrollments, ensured compliance with all federal regulations, and managed workers’ compensation claims.

Amy serves as a board member and membership chair of the Seacoast Human Resources Association (SHRM) and is an SHRM certified professional (SHRM-CP). She earned an MBA with a focus on human resource management from Franklin Pierce University and a bachelor’s in communications from the University of New Hampshire.

Send this to a friend