Management Team 2017-10-13T05:31:58+00:00

Senior Management Team

Joe Leddy, Sr., Chairman of the Board

In April 1982, Joe established Work Opportunities Unlimited, a multi-state, community-based employment program. Under Joe’s leadership, the company has grown to more than 200 employees, and has expanded to include Leddy Group and Work Opportunities Unlimited – Youth Division.

Prior to founding Work Opportunities Unlimited, Joe’s career included two years as the Director of Special Programs for the New Hampshire Department of Education and three years as the Director of Rehabilitation for the New Hampshire Department of Education. Joe has also held positions as the Coordinator for the Workshop for the Blind through the New Hampshire Department of Education, an Associate Professor at New Hampshire Vocational-Technical College, and the Acting Director and Blind Rehabilitation Specialist at the Veterans Administration Hospital in Northampton, Massachusetts.

Joe has a Master’s Degree in Administration from the University of Massachusetts in Amherst, and a Bachelor’s Degree in Industrial Education from Keene State College.

Joe has been active in his community. His volunteer positions include: member of the Town Budget Committee; Selectman; Chairman of the School Board; Chairman of the School Building Committee; and member of the Town Planning Board.

In 2000, Joe received the “Small Business Person of the Year” award for the state of New Hampshire from the Small Business Administration (SBA). Joe received the New Englander Award from the Smaller Business Association of New England (SBANE) in 1993.

Steve Wood, President and CEO

Steve joined the company as Vice President of Planning and Chief Financial Officer in 1996, and was promoted to President and Chief Executive Officer in 2000. Steve also serves as the Company’s Chief Financial Officer. He also provides strategic planning and organizational development consulting to clients of Spectrum Consulting.

Prior to joining the company, Steve spent seventeen years in the banking industry where he rose to Senior Vice President and Senior Commercial Loan Officer. He spent five years consulting in the area of strategic planning and organizational development to a range of businesses in New England.

Steve was an adjunct faculty member at Southern New Hampshire University from 1994 to 2013. He taught Leadership and Managing Organizational Change regularly at both the graduate and undergraduate level and periodically taught Strategic Management, Finance, Entrepreneurship, and other management courses. He also served on the University’s Strategic Planning Steering Committee.

Steve received his undergraduate degree from the University of Maine in 1975 where he was a member of the Senior Skull Society, and his Masters in Business Administration from Northeastern University in 1987 where he was selected for both the Phi Kappa Phi and Beta Gamma Sigma Honor Societies. He also graduated from the Williams School of Banking.

Steve is active in a number of regional charitable organizations and currently is Treasurer of the Portsmouth NH Rotary Club and serves on the Board of the Business and Industry Association of NH.

Mary Leddy, COO and Staffing Division Leader

Mary is the Chief Operating Officer for both Leddy Group and Work Opportunities Unlimited. One of her primary objectives is to establish the strategic direction for the two divisions.

She began her career in the organization in the Work Opportunities division, assuming responsibility for direct service in 1990, and advancing to Director of the Portsmouth, NH office in 1991.

Mary assumed the position of Chief Financial Officer in 1992, and continued in that role until 1995. At that time she was promoted to Vice President of Operations for Leddy Group. In 2000, Mary became Vice Chairman and Chief Operating Officer.

She graduated from the University of New Hampshire with a Bachelor of Arts Degree, and received her Masters Degree in Business Administration from New Hampshire College.

Mary is active in the Northern New England Association of Personnel Services and the Business and Industry Association.

David Dwyer, Senior VP and Vocational Division Leader

David began his career with Work Opportunities Unlimited in November 1990 as the director of a new office in Laconia, NH. Under his management, this SEP and VR program grew to serve 50 individuals. The program then opened a satellite office in Plymouth to serve more individuals closer to their homes. David launched and ran the staffing program in the Laconia office until it was spun off into separate divisions in 1995.

David was promoted to Vice President in July 1996, and was made Senior Vice President in May 2000.

David received a Bachelor of Science degree in Psychology, Mental Health Option and a Human Service Minor from Plymouth State College in 1990. He received a Master of Arts degree in Counseling and Psychology from Notre Dame College in 1998.

Jeanne Prendergast, CPA, Vice President and Controller

Jeanne began her career with Work Opportunities Unlimited in July 2003. She is a Certified Public Accountant (CPA) and a Chartered Global Management Accountant (CGMA). Jeanne leads the great accounting team in our Dover, NH corporate office.

Prior to joining the Company, Jeanne was employed as a CPA in the public accounting world for several years and served as a senior accountant in the Controller’s office of the University System of New Hampshire.

Education: Graduate of New Hampshire College, Summa Cum Laude, named the “Outstanding Bachelor of Science Student in the Accounting Program.” Earns more than 40 hours per year of continuing professional education credits.

Professional Memberships: Member of the American Institute of Certified Public Accountants (AICPA) and the New Hampshire Society of Certified Public Accountants (NHSCPA).

Susannah Chance, Vice President of Human Resources

Susannah Chance is Vice President of Human Resources of Work Opportunities Unlimited, Inc. and Leddy Group. She joined the company as a Resource Specialist in the Laconia Leddy Group office and was promoted to Regional Vice President of the Dover, NH Leddy Group market, before being promoted to her current position. As Vice President of Human Resources Susannah is responsible for overseeing the human resource function for both Leddy Group and Work Opportunities Unlimited, including legal compliance for the states the company operates in. She also leads and delivers the Company’s management and supervisory training programs.

In addition to her responsibilities to the company, Susannah also provides consulting and training services to businesses and organizations throughout New England. While serving a wide variety of industries, ranging from banks to sales organizations to motorcycle dealerships to heavy industry; she also has served towns and municipalities. The breadth of her services include supervisory training, harassment training and investigations, compliance reviews, employee handbook preparation and updates, climate surveys, salary surveys, and assistance with the management of workers’ compensation claims.

Susannah began her career during graduate school as the Program Coordinator of a small biotechnology firm that provided scientific training at locations throughout the United States and Europe. Upon moving to New England, she began her career with Work Opportunities Unlimited and Leddy Group.

She received her undergraduate degree in Marketing and her Masters in Business Administration from Iowa State University. Susannah has also earned Senior Professional in Human Resources (SPHR) certification from the HR Certification Institute of the Society for Human Resource Management.

Susannah is currently the Vice Chair of the New Hampshire Business & Industry Association’s Human Resources Committee and is a member of the NH Workers’ Compensation Classification and Rating Appeals Board. Susannah is currently the President of the Board of Directors of the New Hampshire Humane Society.

Ryan Mountain, Vice President of Career Services (MA, MD, DC & VA)

Ryan Mountain started with Work Opportunities Unlimited (Career Services Division) in October of 1994 as a Career Resource Specialist in Portsmouth, NH. In January 1996, Ryan became the Director of the Portsmouth office and in 1997 he opened an office in Rochester, NH. The programs he supervised included: Supported Employment in NH, a Vocational Rehabilitation program in Portsmouth, a Seacoast Youth Program for adjudicated youth, and vocational programs with area school districts.

In June of 1999, Ryan became the Director of Program Development serving all Career Service offices by marketing school services and securing contracts with school districts in Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, and Florida.

In 2004, Ryan was promoted to Vice President of Program Development and expanded the services of Work Opportunities Unlimited to Florida, Maryland and Washington D.C. Starting in July of 2008, Ryan took on the management of the company Ticket to Work Program, which is a self-sufficiency program administered by the Social Security Administration; and in the Fall of 2009, as Vice President of the Career Services Division, he began supervising operations in Worcester, Greater Boston, Virginia, Maryland and Washington D.C..

Ryan received his Bachelor of Arts Degree from the University of New Hampshire in 1994, and completed graduate study in Behavior Management at Notre Dame College.  In his free time, Ryan enjoys spending his time golfing, skiing and traveling with his family.

Gayle Henderson, Chief Technology Officer

As Chief Technology Officer, Gayle is responsible for overseeing the company’s technology resources, with a focus on maintaining, upgrading, and integrating all systems within the divisions. In addition, she determines technological needs and identifies areas in which the company can gain efficiencies.

Gayle has a broad base of experience creating value for organizations through the execution of comprehensive business support services. Among others, Gayle’s prior positions include Controller at a manufacturer of consumer and industrial products, where her primary responsibilities included management of accounting and information technology business support services, and Director of Operations at a technology and consulting firm, where she was responsible for all operational and information systems used in the delivery and performance reporting of over 250 marketing and software client projects.

Gayle graduated with a Bachelor of Science in accounting from St. John Fisher College in Rochester, NY. In her free time, she enjoys spending time outdoors skiing, camping, and hiking with her family and Labrador retriever.

Amy Heuer, HR & Risk Manager

Amy joined Work Opportunities Unlimited in 2017 as HR & Risk Manager for the organization, responsible for handling all worker’s compensation claims as well as human resources for the staffing divisions.

She gained extensive experience in human resources while at her prior position with a major hotel chain, where she was responsible for screening and interviewing all candidates, hosting job fairs, completing new hire paperwork, and completing brand training for all associates. In addition, Amy participated in yearly insurance negotiations, administered COBRA, managed 401(k) quarterly enrollments, ensured compliance with all federal regulations, and managed workers’ compensation claims.

Amy serves as a board member and membership chair of the Seacoast Human Resources Association (SHRM) and is an SHRM certified professional (SHRM-CP). She earned an MBA with a focus on human resource management from Franklin Pierce University and a bachelor’s in communications from the University of New Hampshire.

Send this to a friend